new wave components quality policy: how we provide quality to youWe, the employees of New Wave Components, through continual improvement of our quality management system and objectives, commit ourselves to be quality focused and customer driven by striving to provide the highest level of quality electronic components, on-time delivery, market analysis, and customer satisfaction.
Having iso 9001:2000 certification emphasizes our commitment to providing quality service and quality components to our customers. customer satisfaction is our top priority at new wave components, and iso 9001:2000 certification provides our customers the assurance that policies and processes, in all aspects of our operation, are aimed at providing customers complete confidence in new wave components.
for our quality objective specifications, please click here (pdf file).
we put quality first
New Wave Components puts quality first by sourcing exclusively from qualified companies who provide the best in electronic components.
New Wave Components is a member of the Electronic Resellers Association, Inc. (ERAI). Working with ERAI ensures the reliability of our components and demonstrates our dedication to quality service by promoting the rules and regulations that protect our customers from unethical business practices and counterfeit parts. New Wave Components relationship with the ERAI is vital to our work and allows our customers to be confident and reassured they are purchasing quality components.
New Wave Components participates in online consortiums to promote the awareness of unqualified vendors and substandard electronic parts. These consortiums allow us to be alert for electronic components that are on the counterfeit watch list, and prevent these parts from being used by our clients.
